{"product_id":"the-five-star-kennel","title":"The Five-Star Kennel","description":"\u003cp\u003e\u003cstrong\u003eVOL. 03 — THE FIVE-STAR KENNEL\u003c\/strong\u003e\u003cbr\u003eEngineer the review into every visit.\u003c\/p\u003e\n\u003cp\u003ePet owners trust other pet owners more than any ad you will ever run. A business with 180 five-star reviews gets the call. A business with 23 reviews and a 4.4 rating gets scrolled past, even if it does better work. Most owners leave the review to chance and hope the client remembers. The ones who dominate their area treat the five-star review and the referral as a process that starts at drop-off and ends three days after pick-up.\u003c\/p\u003e\n\u003cp\u003eThe Five-Star Kennel is that process, written step by step.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWHAT'S INSIDE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e- The Visit Journey Map: the 7 touchpoints between booking and pick-up where reviews and referrals are won or lost, and what to do at each one\u003cbr\u003e- The Drop-Off Script: the thirty-second conversation that sets expectations, removes anxiety and makes the owner feel their dog is in the right hands\u003cbr\u003e- The Pick-Up Moment: the photo, the report card and the words that turn a routine collection into a story the owner tells everyone that evening\u003cbr\u003e- The Review Ask: the exact message and timing that doubles review submission rates without ever sounding needy\u003cbr\u003e- The Response Playbook: how to reply to every review, five-star and one-star, so the next owner reads your replies and books anyway\u003cbr\u003e- The Recovery Script: what to say, in what order, when a visit goes wrong, so a bad day becomes a loyal client instead of a public one-star\u003cbr\u003e- The Referral Loop: the one message that turns a happy owner into two new ones, with a reward that costs you a fraction of an ad\u003cbr\u003e- 20 ready-to-use client messages, the complete review response bank, the referral offer templates and 8 AI prompts to adapt every message to your business and your tone\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWHO IT IS FOR\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e- Groomers, trainers, daycares and kennels whose rating sits between 4.2 and 4.7 and who know it is costing them bookings\u003cbr\u003e- Owners who do excellent work but have fewer reviews than the mediocre competitor down the road\u003cbr\u003e- Businesses that want referrals to happen on purpose, not by accident\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eFORMAT\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eInstant digital download. 70-page PDF plus every template, script and AI prompt referenced inside. Yours to keep and reuse across every location you run. Delivered by email immediately after checkout.\u003c\/p\u003e","brand":"Mi tienda","offers":[{"title":"Default Title","offer_id":58912504185206,"sku":null,"price":59.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1022\/6938\/7126\/files\/Ebook3.jpg?v=1791372400","url":"https:\/\/qelzambopet.com\/products\/the-five-star-kennel","provider":"Mi tienda","version":"1.0","type":"link"}